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The main focus of this research was to develop an approach using statistical tools and Data envelopment analysis (DEA) to tackling productivity measurements and benchmarking problems in electrical conductor manufacturing environment.

In the present work, a tooling efficiency study was carried out with a nozzle used for the manufacture of 23-AWG wires. The efficiency of five types of tooling, four non-Mexican-manufactured types and one Mexican-manufactured type, were compared. Analysis of Variance (ANOVA) and the Tukey test were applied.

Six factors were considered that influence of the performance of the tooling during the manufacturing process: productivity, quality, time, machine, operator, and color of the insulating material, but the research work focuses on the efficiency of the tooling die-nozzle.

The results demonstrated that two die-nozzle models exhibited the best performance; one of them was the Mexican model, surpassed by a non-Mexican model, the capability process index Cpk = 1.26 manifested a better performance for the 3DND die-nozzle according to the statistical analysis and the tests performed. Subsequently, through a super-efficiency DEA model of inputs-oriented with non-decreasing returns to scale (NDRS).

The results obtained in the statistical analysis were corroborated using this technique, its application combined with statistical tools represents an innovation for knowledge in manufacturing processes of electrical conductors. Input data were obtained at a manufacturer of electrical conductors supplier of the automotive sector in the Querétaro City of Mexico.

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electrical conductor production; statistical analysis; design of experiments; data envelopment analysis